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tedlabete

Compendium Late pledge FLUENT

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Monolith propose via FLUENT, un late pledge concernant les Compendium du numéro 1 au numéro 4, en français et anglais.

Par contre, il y a actuellement un problème sur les frais de port.

300$ pour l'Australie.

11$ pour la France (quantité:5)

Sur philibert, pour 5 livres, on paye seulement 1.95 euros de FDP.

 

Avez vous prévu de les prendre?

Pour ceux qui les ont, est ce intéressant? (j'ai pledgé pour MYTHIC BATTLE 1.5 et BATMAN)

 

EDIT: Suite à la communication de MONOLITH, les frais de ports sont maintenant justifiés et compréhensibles et c'est quand même appréciable de pouvoir accéder à ces compendium qui n'étaient plus dispos depuis belle lurette!

Merci à eux et au travail qu'ils font pour combler les fans!

 

Edited by tedlabete

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Bonjour, actuellement ce magazine n'est accessible uniquement pour la france et les US. Donc forcement les 300 dolls pour l'australie sont un aberation puisque ce n'est pas livrable la bas.

Ce compendium n'est pas disponible sur Philibert.

Le prix que nous pratiquons pour ce magazine est basé sur des fdp réel.  Ceci est tronqué par des boutiques pouvant aisément pratiquer des fdp faible.

Je te conseille si tu es toutefois intéressée par ce magazine de te grouper au besoin.

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Merci pour ta réponse kptitaine-crochet. Tu travailles pour Monolith?

Qu'est ce que tu entends par "me grouper" au besoin?

 

Aussi, je suis désolé si l'information a été communiquée quelque part, mais dans le mail officiel et la news KS, je n'ai pas vu que c'était réservé uniquement à la France et US?

 

Ceci étant, j'apprécie que ces livres soient réédités et si Monolith ne fait pas de marge dessus, ca ne me dérange pas qu'ils fassent de la marge sur les frais de ports tant que c'est transparent.

Mais au vu des commentaires, les FDP élevés donnent une très mauvaise image à Monolith.

Il faudrait justifier: 

  • nom du transporteur?
  •  Tarifs appliqués ?
  • Cout inclus dans votre calcul? (emballage? frais logistiques diverses?)

pour éviter des commentaires négatifs (voir la section commentaire de l'actualité KS)

 

Au final, une fois reçu, on saura de toute façon qui est le transporteur et il est simple de vérifier le cout réel (site web, appel, recherches), ce que ne se priveront pas les backers ;-)

Autant anticiper directement via une communication clair, juste, transparente, et surtout rassurante quand à la bienveillance de Monolith, ou son honnêteté à vouloir faire de la marge puisque, après tout, c'est une entreprise qui a des charges, des frais, des salariés...Etc.

A moins que je ne sois le seul à penser comme cela?

 

La confiance est la clé sur le long terme. La confiance ne doit jamais être considérée acquise. Le monde est en mouvement. La transparence, l'honnêteté sont les piliers de la confiance.

Edited by tedlabete

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I would like to know about the shipping service before ordering, as to Spain, Magazines 2 and 4 plus shipping cost a total of 19$. I had no problem when I ordered number 1 and 3 from Philibert, but the first magazine I ordered came all bent (thats why I bought it again), as seen here: 

 

 

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SORRY FOR FRENCH LANGUAGAGE HERE

 

Dans notre news, il est uniquement indiqué que nous ne faisons que l'Europe et les US.

Comme tu as pu le voir sur le fluent, le prix du mag est de 3 $ auquel se rajoute les fdp et nous ne faisons aucun bénéfice dessus.  Notre politique est clair et sans ambiguïté.

Je ne pourrais te donner plus de chiffres, je ne travaille qu'au game design.

 

Quand je te propose de te grouper, c'est de commander à plusieurs pour réduire les fdp.

 

Je suis tout à fait d'accord avec toi sur la notion de confiance et je te rejoins.

Saches que nous avons bien entendu ton message

 

Pour cela, je t'invites à lire les différents interviews ou articles de fred henry pour t'en rendre compte.

N'hésites pas à poster en EN ici ou viens sur le FR 😉

Edited by kpitaine-crochet

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Hello, currently this magazine is only accessible for France and the US. So forcing the 300 dolls for Australia is an aberation since it is not deliverable down there.
This compendium is not available on Philibert.
The price we charge for this magazine is based on real fdp. This is truncated by shops that can easily practice low fdp.
I advise you if you are however interested in this magazine to group you if necessary.

The magazine is only available for  purchase in the EU and US, The 300 dollar shipping cost to send a copy of the magazine to Australia, is an glitch in fluent's code, the code defaults to the highest possible shipping cost instead of flagging that the product is unavailable in that part of the globe. 

 

This new edition of the Overlord is not available through the Philibert webstore.

 

The cover price for the magazine reflects Monoliths production costs.

 

Group purchases are recommended to reduce shipping costs.

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3 hours ago, kpitaine-crochet said:

@Ganondorf i can't respond but please contact our support.

Thanks

 

Hi, kpitaine-crochet. Matt John already told in the KS comments that the shipping is more expensive because the first time there were a lot of problems (so it is implied this time it uses a better system).

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@kpitaine-crochet

Merci pour la réponse claire et précise! J'apprécie grandement ce genre de communications et j'espère que les autres aussi. En tout cas je vais communiquer de façon positive pour les en convaincre, car c'est appréciable d'avoir une réponse pertinente à ces interrogations. Je suis rassuré.

Peu importe les raisons, le plus souvent, ce qui créée des problèmes, de l'incompréhension, des doutes, c'est de ne pas savoir (et comprendre)!

C'est top d'avoir créer une actualité "answer to your questions", pour mythic battle, claustrophobia, et Batman, trois jeux que j'ai backé.

Pour l'instant je n'ai reçu que claustrophobia, mais le packaging, les figurines, le livre de règle, le gameplay sont justes parfaits. Encore bravo pour ce jeu. Je ne doute pas que les autres seront aussi à la hauteur :)

Et merci d'avoir réédité ces magazines surtout!

 

Edited by tedlabete

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Are there ever any plans to make this available via PDF or other format?   I do not really need (or even prefer) a printed copy (or could always print it myself if needed).

 

It makes it much more feasible if shipping is not needed.

 

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34 minutes ago, Tomasina said:

Are there ever any plans to make this available via PDF or other format?   I do not really need (or even prefer) a printed copy (or could always print it myself if needed).

 

It makes it much more feasible if shipping is not needed.

 

 

Matt John said at the comments of the Batman KS page that he will look what can be done about a PDF version.

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Well, in the end I was able to order 3x Issue 2, 1x issue 3 and 3x issue 4, so my friends and I are very happy . Very happy with how Monolith managed everything and the final result.

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Any news on shipping the Overlord magazine to Canada? Also when I try to access it now on Fluent PM I get this message: "Sorry, the late pledge is not available. The pledge manager is over or the late pledge has been disable."

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I am also really confused and upset by this.

The last update I got was "We are sorting this out and will update you", then I come back to find out there has been no update and it's all over. No option for pdf, no option to get it shipped anywhere; nothing.

 

I have avidly collected and played all the Conan stuff, and was eager to move onto Batman (which finally arrived yesterday), but it seems that being able to get everything is well and truly blocked. I could have got stuff shipped to the US or Europe and forwarded on, but I took ML at their word there was a solution coming...

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Monolith was very straightforward about the offer. The pledge manager was only going to be open for a short time, and they responded to the demand for a PDF version by making that an option. People complained about the cheap shipping on the first Compendiums, so they offered better shipping with tracking this time, so people complained about the price, and thusly they absolutely DID offer a cheap PDF option. Now people are finding new things to be upset over?  It really seems that Monolith can only do wrong by some as they try to offer after-campaign support for their games. What exactly is the complaint here? 

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My complaint is I got a message saying "Whoops the shipping is $300, that's a mistake and we are working on a solution; don't order and we will let you know when we have the solution. In the meantime here is a pdf option, but there will be a solution." Then there wasn't a solution.

I would have ordered the pdf if I had known the offered solution wasn't actually going to eventuate, but I wanted the physical because it supposedly was coming with cards and stuff, and printing cards that match the game stock is really expensive in the places that this wasn't shipping to.

I would happily have paid $20 shipping for this thing, even possibly $30 because I like the products; the complaint is just I was waiting for the next update which didn't happen and then it was suddenly too late.

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12 hours ago, Bremic said:

My complaint is I got a message saying "Whoops the shipping is $300, that's a mistake and we are working on a solution; don't order and we will let you know when we have the solution. In the meantime here is a pdf option, but there will be a solution." Then there wasn't a solution.

I would have ordered the pdf if I had known the offered solution wasn't actually going to eventuate, but I wanted the physical because it supposedly was coming with cards and stuff, and printing cards that match the game stock is really expensive in the places that this wasn't shipping to.

I would happily have paid $20 shipping for this thing, even possibly $30 because I like the products; the complaint is just I was waiting for the next update which didn't happen and then it was suddenly too late.

Ah, I see. That is a bummer for all the fans outside of the US and Europe. The end date was clear from the outset, but I agree that as we approached April 19th Monolith should have openly communicated that they did not find a better shipping option for other territories, if only to help remind people that they’d need to at least order their PDF version before the deadline.  Hopefully more new issues are produced in the future and then Monolith can again offer all the issues to backers/fans. Communication is key, and I concur that Monolith could always improve on that front. 

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I would have paid a lot (but less than $ 300) for a physical copy of 2 and 4. But I was not even given the option. And now I do not even get a pdf. How about someone post the pdf of magazine 4? That way I have something while wait to get a physical copy.

Edited by pcdorney

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