Krusticlese

On 8/9/2018 at 2:13 AM, BigJimbabwe said:

How do I go about recovering the original Compendium I that was sent to me by mail but never arrived? I have emailed support and received no reply. 

 

Coming here, I am surprised (but happy to see that) there are more in the works.

 

But I am curious why am I not hearing about them?

 

 

You can't. They are refusing to resend compendiums that were lost in transit.

On the plus side, the scuttlebutt is that the person responsible for this debacle was fired.

On 8/5/2018 at 11:33 AM, Footballzs said:

I’ve said this before but I think it needs repeating. This is not a Monolith product but a fan made compendium Monolith agreed to put together and print for free. Blaming Monolith for postage issues is stretching it a bit.

Please. They offered a product. I paid money for them to send me the product. They chose to use a service where they can't locate that product when they are lost, and now they just say "Oopsie daisy! So sad! Tough luck bud!".

F that noise. Put on your big boy pants and send out compendiums for those that were lost.

On 5/29/2018 at 9:19 AM, SentMa said:

I know well,
I will organize myself differently for the next one.

You need to correct the mistake you made previously and re-send copies to those that never arrived.

What exactly are the steps to file fraud charges here in the US? Anyone know?

On 7/12/2018 at 3:10 PM, pirateclem said:

Hey, just catching up here.  I'm among those that never received a copy of the Tome I but paid for shipping.  Again, I hate to complain about something that was essentially free but I did pay for shipping at least.  Am I to understand that this is not actually going to be fulfilled?

Yep. They believe their obligation has ended since it was free despite having a few hundred left that they refuse to send to those whose packages were lost.

On 7/12/2018 at 3:01 PM, pirateclem said:

Interesting that there are two more compendiums coming out.  this is great, however; I paid for shipping on the first compendium and still have not received it.  Have those been sent out, should I be contacting someone about it missing?

They've flat out refused to re-send compendiums for those of us whose packages were lost in the mail.

They have a couple hundred extra, but they basically said "tough shit, it was free" and won't even use the ones they have for replacement.

Definitely the worst buying experience I've had from any company in like the last 15 years.

3 hours ago, peshba said:

 Is it possible to still get a copy of one of the 400 number 1 editions of this compendium?

Only if they first re-send them to the people who had them lost in the mail... 😡

I'd like to see an official printing of the 3-D rocks. The ones I've seen printed by the fans don't look so good. Print lines all through the models. 

On 5/24/2018 at 8:23 AM, SentMa said:

Hi all,
Unfortunately, we will not be able to resend the fan made compendium.
We made it as cheap as possible for everyone, but sending a new copy is not possible for us.

Sorry for that.

That really is not an acceptable answer. 

If you still have Overlord compendiums left, you should really send them to the people who already paid for shipping and never received them, like me.

When were these sent out?

I never received my book either in Pennsylvania, USA. I expect either proof of delivery or a refund of my shipping SentMa. 

What are my options to get my book?

33 minutes ago, Hawk42 said:

An Upgradebox, with corrected Material.

This. Corrected dashboards so the stat clips fit as intended and all the errors between the French and English sides corrected so they are consistent. 

Also you should send out, for free, the missing Conan dashboards from the Corinthia expansion for those that purchased it.

Does anyone actually take the time to read this thread before asking the same question that's been answered 3 dozen times already?

Got it! Thankfully waited for the English version to pop up.